Bean Survey 隐私政策

更新日期:2023年8月31日 生效日期:2021年3月31日

本政策适用于 Bean Survey(bean-survey.com)提供的问卷调查、任务参与、账户及奖励结算等服务。使用服务前,请仔细阅读本政策。

一、我们如何收集和使用信息

为完成注册、登录、问卷匹配、质量控制、反作弊、奖励结算和客户支持,我们可能处理:账号信息(用户名、邮箱及验证信息)、平台生成的用户唯一标识、问卷/项目编号、参与及完成状态、奖励记录,以及访问服务时产生的 IP 地址、设备/浏览器信息、访问时间、日志和必要的安全风控信息。

当您参与第三方问卷时,第三方调查服务商可能直接向您收集问卷答案、人口统计属性或研究所需信息。除实现跳转、状态确认、质量控制和结算所必需的信息外,Bean Survey 原则上不要求第三方向我们返回您的完整问卷答案。

二、处理目的和必要性

上述信息主要用于:创建和维护账户;判断可参与的调查项目;生成唯一参与标识并防止重复参与;记录完成、甄别、配额满、审核等状态;计算和发放奖励;识别异常流量、重复设备/IP、自动化访问和欺诈行为;处理投诉、争议和技术故障;履行适用法律法规要求。

三、第三方调查与信息共享

为提供调查任务,我们会与问卷供应商、市场研究机构及必要的技术服务商协作。参与问卷时,我们可能向第三方传递随机化或平台生成的会员唯一 ID、项目 ID、必要的入口参数及技术信息;第三方可能向我们回传项目 ID、会员唯一 ID、答题状态、奖励金额和校验信息。我们要求合作方仅在约定目的和适用法律允许范围内处理信息。

第三方问卷页面由相应第三方独立运营,其隐私规则可能与本政策不同。建议您在提交敏感或可识别个人身份的信息前查看该第三方的隐私说明。

四、Cookie、日志与安全技术

我们可能使用 Cookie、本地存储、会话标识及服务器日志维持登录状态、保存语言或界面偏好、保障账户安全并进行反作弊。必要 Cookie 对核心功能不可或缺;非必要技术如被使用,将按适用规则提供相应选择。

五、信息保存

我们仅在实现本政策所述目的、解决争议、完成财务/审计记录或满足法律要求所需期间保存信息。超过必要期限后,我们将删除、匿名化或依法进行隔离保存。安全日志和问卷参与记录的具体期限可能因风控、结算和合作项目要求而不同。

六、信息安全

我们采取合理的访问控制、身份认证、传输保护、日志审计、权限隔离和数据库安全措施。互联网传输不存在绝对安全,我们会在发现可能影响您权益的安全事件时依照适用法律采取处置及通知措施。

七、您的权利

在适用法律允许范围内,您可以请求访问、更正或删除您的个人信息,撤回基于同意的处理,注销账户,或对特定处理提出限制/异议。部分记录因结算、反欺诈、审计或法律义务可能无法立即删除。您可通过平台内公布的客服或联系入口提交请求,我们可能需要验证您的身份。

八、未成年人

除非具体调查明确允许且取得适用法律要求的监护人授权,我们的服务不面向未达到所在司法辖区法定同意年龄的未成年人。若发现未经适当授权收集了未成年人信息,我们将依法处理。

九、跨境处理

由于调查项目可能来自不同国家或地区,部分信息可能由境外调查供应商或技术服务商处理。发生跨境处理时,我们将根据适用法律采取合同、权限控制或其他必要保障措施。

十、政策更新

我们可能因业务、技术或法律要求更新本政策。重大变更将通过网站显著位置、账户通知或其他合理方式提示。更新后的政策自标明的生效日期起适用。

十一、联系我们

如对本政策、个人信息处理或账户隐私有疑问,请通过 Bean Survey 网站内公布的客服/联系入口联系我们。

查看《用户协议》 返回问卷调查

Bean Survey Privacy Policy

Updated: August 31, 2021 · Effective: August 31, 2021

This Policy applies to survey participation, task access, account services and reward settlement provided by Bean Survey (bean-survey.com). Please read it carefully before using the service.

1. Information We Collect and Use

To support registration, login, survey matching, quality control, fraud prevention, reward settlement and customer support, we may process account information such as username, email and verification data; platform-generated user identifiers; survey or project IDs; participation and completion status; reward records; IP address; device and browser information; access time; logs; and other security information reasonably necessary for risk control.

When you participate in a third-party survey, the survey provider may collect survey answers, demographic information or other research data directly from you. Except for information necessary for routing, status confirmation, quality control and settlement, Bean Survey generally does not require third parties to return your full survey answers to us.

2. Purposes of Processing

We use such information to create and maintain accounts, determine survey availability, generate unique participation identifiers, prevent duplicate participation, record completion or screening outcomes, calculate rewards, detect abnormal traffic or fraudulent activity, resolve disputes and technical issues, and comply with applicable legal obligations.

3. Third-Party Surveys and Sharing

We work with survey suppliers, market-research organizations and necessary technical service providers. When you enter a survey, we may provide a randomized or platform-generated member ID, project ID, required routing parameters and limited technical information. A third party may return the project ID, member ID, participation status, reward amount and verification data. Partners are expected to process such information only for agreed purposes and as permitted by applicable law.

Third-party survey pages are independently operated and may follow privacy rules different from this Policy. Review the third party's privacy notice before submitting sensitive or directly identifying information.

4. Cookies, Logs and Security Technology

We may use cookies, local storage, session identifiers and server logs to maintain login state, remember language or interface preferences, protect accounts and conduct anti-fraud checks. Essential technologies are required for core service functions; where non-essential technologies are used, choices will be provided as required by applicable rules.

5. Retention

We retain information only for as long as necessary for the purposes described in this Policy, dispute resolution, financial or audit records, fraud prevention, or legal obligations. After the relevant period, information will be deleted, anonymized or isolated where required by law.

6. Security

We use reasonable access controls, authentication, transmission protection, logging, permission separation and database security measures. No internet transmission is absolutely secure. Where a security incident may materially affect your rights, we will take response and notification measures required by applicable law.

7. Your Rights

Subject to applicable law, you may request access, correction or deletion of your personal information, withdraw consent-based processing, close your account, or request restrictions or objections to certain processing. Some records may need to be retained for settlement, fraud prevention, audit or legal obligations. Identity verification may be required before a request is processed.

8. Minors

Unless a specific survey expressly permits participation and any legally required parental authorization is obtained, our services are not intended for persons below the applicable age of legal consent in their jurisdiction.

9. Cross-Border Processing

Because survey projects may originate in different countries or regions, some information may be processed by overseas survey suppliers or technical service providers. Where cross-border processing occurs, we will apply contractual, access-control or other safeguards required by applicable law.

10. Policy Updates

We may update this Policy due to business, technical or legal changes. Material changes will be highlighted through the website, account notices or other reasonable means. The updated Policy applies from its stated effective date.

11. Contact

For questions about this Policy, privacy practices or your account information, please use the customer-service or contact channel published on the Bean Survey website.

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